Delivery

Delivery timescales:

As almost all of our products are made or personalised to order, delivery will generally take two to four weeks to arrive. We aim to have your purchase delivered to you as soon as we possibly can and if you need your order for a specific date please do contact us prior to order as we can ensure that you are placed onto our fast track orders.  You will receive a delivery confirmation email with parcel tracking (If applicable) when your order is dispatched. If you do not receive this email within four weeks of your order please double check in the spam/junk folder first before contacting us (Occasionally order confirmation or delivery emails end up there!) Any delivery times that are different from the above will be clearly stated in the item description. 

Packaging:

All of our products will be lovingly packaged to ensure a safe arrival to you. Many items are individually gift wrapped too :) 

Delivery methods:

How we deliver your items will depend on the size and weight of your order total. Small, single and fragile items will be sent in a bubble padded mailing/jiffy bag to protect them in the post and sent via royal mail. Larger items and orders will be sent via a parcel courier. The courier we use depends on the order/item value, size and weight. You should receive these details on your order fulfilment email that you'll receive from us when we send out your order to you.